Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Our story
Smart Process
Company Introduction
Founded by industry professionals with over 20 years of combined experience, A Smart Process Ltd brings technical know-how, sector understanding, and hands-on delivery under one roof. We’re a diverse, agile team that believes no two buildings — or clients — are the same. Our job is to understand yours and deliver what matters most to you.
Company Values
Integrity in action
Service-first mindset
Smart processes = better results
Safety before shortcuts
What Sets Us Apart
What sets our Facilities Management service apart is our emphasis on bespoke service delivery, tailored to the unique requirements of each sector we serve. This isn’t just about cleaning or security; it’s about understanding the specific dynamics of environments like hospitals, schools, shopping centres, and arenas, and adapting our services to optimise their functionality and impact.
Our approach is grounded in a learned and thorough understanding of the different challenges and needs of each setting, ensuring that our facilities management goes beyond routine tasks to truly enhance the user experience in each space.
🌱 Who We Work With
We collaborate with property managers, facilities teams, landlords, and construction contractors to deliver reliable, scheduled, and on-demand Soft FM services across:
- Commercial offices
- Retail centres
- Residential estates
- Schools and healthcare sites
- Industrial and logistics hubs
💡 What Sets Us Apart?
We don’t just deliver services — we build partnerships. Our FM model is based on deep sector knowledge, meaning we understand the specific needs and regulations of your environment. Whether it’s infection control in a clinic or safeguarding policies in a school, we tailor our support to meet your standards, budget, and operational flow.
It’s not just facilities management — it’s peace of mind.